Mexican Authorities Question Uber about Data Breach

Mexico’s transparency body said on Sunday that it will pursue Uber for information regarding the company’s recently disclosed data breach.

Uber headquarters

Outside the Uber Headquarters wherein the company’s logo and name can be seen.

On Tuesday, former Uber CEO Travis Kalanick said that he knew of a massive data breach in the company. He stated that they paid off hackers $100,000 for them to destroy the stolen data.

Newly appointed CEO Dara Khosrowshahi learned of the 2016 breach after two weeks of taking over in September. She then waited two more months before notifying the company’s customers and drivers on November 21.

The National Institute of Transparency, Access to Information and Protection of Personal Data (INAI) stated that it will try to determine the affected number of users, drivers, and employees in Mexico. They will also determine Uber’s steps in mitigating the damage, preventing further breaches in the future.

The data breach last year exposed an estimated number of 57 million accounts in total.

“We confirm that no type of historical information related to trips, credit card numbers, birth dates or social security numbers was exposed in the case,” an Uber spokesperson said in a statement. “We will continue to provide in a timely manner all the information that pertains to this case.”

The disclosure caused a lot of international regulators to raise concerns. The U.S. Federal Trade Commission stated on Wednesday that it was “closely evaluating the serious issues” posed by the incident. Britain’s data protection authority also started to take action. It said that concealment of the data breach raised “huge concerns” regarding Uber’s data policies and ethics.

Uber’s Executives Take Action

Uber executives started traveling across the globe to reassure regulators that the company is changing the way it does business.

This action follows the string of controversies that hurt the ride-hailing firm’s reputation, Uber’s Asian head stated on Monday.

The comments come after the company’s disclosure last week. The admission prompted governments around the world to probe the breach and Uber’s way of handling the matter.

“We’ve learned very quickly and we’re tacking very quickly,” said Brooks Entwistle, Uber’s recently appointed chief business officer for Asia Pacific. “We have changed tacks in so many ways in dealing with regulators, dealing with governments.”

The comments suggested that Uber, known for its tough stance against regulators, is starting to become a little more compliant. This shows a less disruptive, more consensual approach following the company’s recently faced issues and scandals.

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